PEACE OF MIND
PROTECT YOUR INVESTMENT WITH OUR SERVICE PLANS
We offer regular maintenance, troubleshooting, and upgrades to keep your systems running smoothly and secure from cyber threats. Enjoy peace of mind with Atlantic AV's comprehensive support. Our service plans are designed to ensure your technology remain in peak condition, providing ongoing support and expertise to address any issues and keep your technology up to date.
Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and often troubleshoot potential issues before they arise.
24/7 Email, Text, & Chat Support
We're available to communicate with you in whichever manner best fits your lifestyle.
App Control
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and often repaired without a service call.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
*per location (multiple homes results in multiple support contracts)
What can we monitor?
- Whether most of your network-connected devices are up and running
- The health of many connected AV devices and light switches (availability may vary depending on the manufacturer)
- Internet up/down state and average upload/download speeds
What can't we monitor?
- Quality of audio/video (a connected network media player may show as online, but the audio or video may still be experiencing issues)
- Different apps or services within connected network devices (i.e., Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player)
